At Datacore ERP Software LLC (“we”, “our”, “us”), we respect your right to data privacy and protection. We collect and process personal data only as necessary for our software services, and we are committed to maintaining high standards of security and transparency.

What is GDPR?

The General Data Protection Regulation (GDPR) is a European Union regulation that enhances the rights of individuals located in the EU with respect to their personal data, and imposes obligations on organisations worldwide that process such data.

Our Approach

We have adopted GDPR-based safeguards as our baseline standard, globally, including for operations in the UAE, India and beyond.

• We have trained our staff in data protection responsibilities and embedded a “privacy by design” mindset in everything from product development to service delivery.
• We maintain a register of information assets covering roles, data categories, access rights and processing purposes.
• We assess third-party vendors/sub-processors, and ensure appropriate contractual safeguards are in place.
• We have implemented appropriate technical and organisational measures — such as encryption, access controls, audit logs, and data minimisation principles — to protect personal data.
• We maintain internal incident response procedures, including timely breach notifications where required.

Your Rights

As a data subject, you have several rights under GDPR, including (but not limited to):

• The right to access the personal data we hold about you.
• The right to request correction or deletion of your personal data (“right to be forgotten”) where applicable.
• The right to withdraw consent (where consent is the lawful basis for processing).
• The right to data portability — to receive a machine-readable copy of your personal data and (where relevant) transmit it to another controller.

Lawful Bases for Processing

We may process your personal data under one or more of the following lawful bases:

• Contract: when processing is necessary to provide our software service to you.
• Legal obligation: when required by law or regulation.
• Legitimate interests: e.g., to improve our services, provided such interests are balanced against your rights and freedoms.
• Consent: when you have given explicit, informed consent for processing.

International Data Transfers

Where we transfer personal data outside your jurisdiction (for example, between our operations in the UAE, India or other countries), we ensure such transfers are subject to appropriate safeguards, consistent with applicable data protection standards.

Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify you and relevant supervisory authorities in accordance with applicable law.

Contact & Further Information

If you have any questions or concerns about our data protection practices, please contact us at:

Email: support@datacoreerp.com

Phone: +971 543 683 021